01 · Live

The intel, inside the shift.

Most software shows you what happened last night. Live shows you what's happening right now — every check, every server, every signal — and what's about to. Your RLM watches the floor in real time, recalibrates the night's outcome every few minutes, and surfaces the call before the shift goes off the rails.

Operational intel. Minute by minute. Hour by hour.

Live pace & AI commentary

Pace, with the analyst built in.

Real-time net sales against today's forecast. Ahead / behind / on-track in one glance. Service-hours-only — the honest pace, not the diluted-by-dead-time number every POS shows. And next to all of it, AI commentary that updates through the night — explaining why you're $400 ahead of last Tuesday at this hour, why the bar is dragging, why the patio just opened up. Your RLM is the analyst that never goes home.

  • Real-time pace versus the day's forecast and budget
  • Ahead / behind / on-track indicator, refreshed every poll
  • Service-hours-only display so the number stays honest
  • AI commentary explaining what's driving the shift, in operator language
  • Hourly category breakdown — food, bev, modifiers, server-by-server
  • Every shift's pace and explanation feed the model. Tomorrow's commentary is sharper because last night happened.
The BOH leaderboard

The floor runs harder when it can see the scoreboard.

Server rankings refresh every 60 seconds during service. Revenue, checks, average per check, items sold — every server's number, every server's trend, the 86 Score lit up in real time. Shift challenges drive friendly competition without a manager standing on the line. The whole thing built for the kitchen monitor — glance up mid-shift, know exactly where the floor stands.

  • Server ranking refresh every 60 seconds
  • Team totals: revenue, checks, average check, items sold
  • Live 86 Score per server — seven pillars, real-time radar
  • Shift challenges (top check average, most checks, most items)
  • Fullscreen BOH display mode for the kitchen monitor
  • Every check, every cover, every comp feeds the per-server profile. Coaching gets sharper, the next hire walks in to a tuned system.
Intra-day coaching

When something material happens, the floor finds out first.

Your RLM doesn't just watch — it intervenes. When pace falls 15% behind forecast, when a high-buzz playoff game goes into overtime, when a transit closure hits your block, when a star server's check average collapses, the platform pings the on-shift manager with a two-line coaching note: what changed, what to do. Every two hours during service, automatically. Silence when nothing is wrong; silence is better than noise.

  • Coaching alerts every two hours during operating hours
  • Triggers from pace deviation, news, weather, sports, events
  • Two-line operator-action format — what changed, what to do
  • Tagged urgency (info / watch / act now) and signal source
  • Dismiss or auto-expire after four hours, never stale
  • Every alert that turned out right reinforces the trigger. Every false alarm tunes the threshold. Signal-to-noise improves every shift.
Latest Estimate

Where the night ends. Recalibrated every few minutes.

By 9 AM your RLM has set today's estimate from the morning briefing. By 3 PM it has 100 more data points and updates the projection. By 7 PM it knows what tonight is going to do. The Latest Estimate is a single number — tonight's projected net sales — recalibrated continuously against the live pace, intra-day news, weather shifts, and any of the day's surprises. The forecast that used to be locked at 9 AM is now alive.

  • One number: tonight's projected net sales, end-of-service
  • Recalibrates every poll cycle against live pace
  • Updates with intra-day news, weather, and event shifts
  • Confidence band so you know how much weight to put on it
  • Compared in real time to budget, last night, and last year same-day
  • Last night's prediction vs. last night's actual is the most important data point your RLM ingests. Every wrong guess sharpens the next one.
The other four fronts

Live is one front. The model runs five.

Live is what's happening on the floor. The Office is the back-office reckoning — pre-shift briefings, financials, server scoring, prime cost. Marketing, Food Program, and Beverage Program close the loop. All five share the same RLM, all five learn from each other, every shift.

02 · The Office
The Office

Pre-shift briefings that learn day to day, financial reporting against budget, prime cost, server scoring, OCR + COS workbook.
03 · Marketing
Marketing

Automated weekly playbook, brand voice, continuous competitive intelligence, computer-vision menu extraction.
04 · Food Program
Food Program

Menu intelligence, margin analysis, daypart patterns. Items that need a push surface in next week's marketing plan automatically.
05 · Beverage Program
Beverage Program

Three specialist agents — Brewmaster, Sommelier, Mixologist — running your programs every Sunday morning.

See it run live.

A real-time look at the leaderboard, the pace board, and the intra-day coach — running on a real restaurant. We'll walk you through it on a 30-minute call.

Request a live demo

30 minutes. No deck. Just your operation, our questions, and a scoped proposal inside a week.