02 · The Office

The controller's morning, gone.

Pre-shift briefings that read hundreds of signals before your team walks in. Daily, weekly, monthly, yearly reporting against the budget you set — variance already explained. The Latest Estimate that says where the week, the month, and the year actually end. Prime cost reconciled to the dollar. The 86 Score for every server. Every number that used to take a controller's morning, written before yours starts.

And it gets sharper every day.

Pre-shift briefing

Your shift, briefed before you walk in.

Every morning before service, your RLM has already read your weather and your hourly forecast, your sports overlap (home and away, network broadcast, playoff buzz, rivalry tags), your local neighbourhood events, news that affects your block, news that affects your industry, news that affects the country, your reviews from overnight, your guest sentiment, last night's actual versus its prediction, and how this day compares to every same-day your restaurant has ever run. Then it writes the briefing your team gets before service.

  • Hundreds of cross-signal data points read every morning before service
  • Weather + hourly forecast + climate normals for this calendar date
  • Sports schedule with playoff buzz, broadcast network, rivalry tags, primetime flags
  • Local neighbourhood events, transit, openings, festivals — the block-level signal that matters most
  • News at the local, national, and global level — anything that moves the demand curve
  • Last night's prediction vs. actual rolled into today's plan with the interpretation done
  • Every briefing is graded the next morning. The model that wrote yesterday's becomes the input to tomorrow's. The one that writes day ninety knows your restaurant.
Reporting · daily, weekly, monthly, yearly

Every horizon. Every variance.

Daily, weekly, monthly, yearly — each report against the budget you set. Net sales, covers, average check, food cost, beverage cost, labour cost, prime cost. All reconciled to the dollar. All annotated with what drove the number, in operator language. The variance hunt used to be a controller's morning. Now it's the bullet point at the top of yours.

  • Daily P&L narrative against budget — written before your morning
  • Weekly performance pack with WoW + YoY variance, MTD + YTD tracking
  • Monthly close with full-month projection and seasonal context
  • Quarterly and yearly rollups with the patterns the model has learned about your business
  • Every significant variance annotated by your RLM in operator language
  • Seasonal pattern recognition — your summer, your shoulder, your holiday push, side-by-side
  • Every variance the model explained correctly raises confidence on its next call. Every miss tunes the next model.
Latest Estimate · week, month, year

Where the week ends. Where the year ends.

The Live page shows where tonight ends. The Office shows where the week ends, where the month ends, where the fiscal year ends — the same Latest Estimate logic, scaled out. Your RLM rolls every shift's actual into a continuously-updated forecast: this week's projected close, this month's projected close, this fiscal year's projected close. Reality, not budget. Honest.

  • Forward projection for week, month, quarter, and fiscal year
  • Updated continuously as actuals roll in — the projection is alive, not locked
  • Confidence band on every horizon, so you know how much weight to put on it
  • Compared to budget, to last year same period, and to ownership's own forecast
  • Reasoning surfaced on every projection — not a black-box number
  • Every forecast is graded against reality the day it lands. The model that writes next month's projection is sharper than the one that wrote last month's.
Prime cost · all-in-one

Food + bev + labour, to the dollar.

Prime cost — the single most-watched number in hospitality, the one hardest to reconcile and easiest to lose money on. Receipts get OCR'd as they come in, prices flagged against the vendor master, cost of sales rolled into the weekly workbook, labour pulled from payroll, and the whole thing reconciled against POS net sales. Every Monday morning, prime cost lands done — with the interpretation, with the recommended action.

  • Food + beverage cost reconciled against POS net sales weekly
  • Labour cost from payroll, all categories, FOH/BOH/management split
  • Receipt OCR with vendor master and price-flag detection on every line
  • Weekly COS workbook auto-populated, full historical context — never the 13-week window
  • Item-level price drift flags before they hit your margin
  • Vendor spend aggregation, supplier comparison, line-level price history
  • Every receipt scanned trains the vendor model. Every cost flag's outcome refines the threshold. The model gets better at the questions it should be asking on your behalf.
The 86 Score

Seven pillars. One number per server.

Every server in the building, scored across seven pillars — revenue, throughput, upsell, speed, accuracy, satisfaction, consistency. The 86 Score rolls those into a single 0–100 number that updates every shift. Coaching tips written from the server's actual shifts. Radar charts, trend sparklines, personal bests. Fairness audits across day-of-week and shift type so the score is built on like-for-like comparisons. The performance review that used to take a manager's afternoon is now a paragraph.

  • Seven-pillar composite, percentile-scored against the team baseline
  • Real-time during service; rolled-up by shift, week, month, year
  • Coaching tips per server, generated from their actual shifts
  • Fairness auditing — same shift type, same daypart, like for like
  • Personal bests, trend arrows, shift-over-shift improvement
  • Reviews mention a server by name? Their card lights up with a Shoutout — automatic
  • Every shift's score is one more data point. The server profile gets sharper. The new hire walks in to a calibrated coaching plan from their first cover.
The other four fronts

The Office is one front. The model runs five.

The Office is the back-office reckoning — briefings, reports, prime cost, scoring. Live is the floor in real time. Marketing, Food Program, and Beverage Program close the loop. All five share the same RLM, all five learn from each other, every shift.

01 · Live
Live

Real-time pace, AI commentary, the BOH leaderboard, intra-day coaching, Latest Estimate. The intel inside the shift.
03 · Marketing
Marketing

Automated weekly playbook, brand voice, continuous competitive intelligence, computer-vision menu extraction.
04 · Food Program
Food Program

Menu intelligence, margin analysis, daypart patterns. Items that need a push surface in next week's marketing plan.
05 · Beverage Program
Beverage Program

Three specialist agents — Brewmaster, Sommelier, Mixologist — running your programs every Sunday morning.

See the morning report.
Before yours starts.

A walkthrough of the briefing, the weekly pack, prime cost reconciled, the Latest Estimate, and the 86 Score — all running on a real restaurant. We'll show you what your morning looks like from now on.

Request a live demo

30 minutes. No deck. Just your operation, our questions, and a scoped proposal inside a week.